Never miss another job call.
When you're on a roof, under a sink or off the clock, MapleDesk answers. It takes the details, spots the emergencies and texts you the lead — so the caller books with you, not the next company on Google.
- Keep your existing number
- Answers 24/7
- Set up in minutes
Incoming call · 9:42 PM
After hours — Maple answering
Maple
Thanks for calling Northside Plumbing, this is Maple. What's going on?
Caller
Water's pouring from under my kitchen sink and I can't stop it.
Maple
Let's get someone out to you. First, can you turn the shut-off valve under the sink to the right? Then I'll take your address.
New lead · texted to you
EmergencyLeaking pipe under kitchen sink
- Caller
- Jordan P.
- Wants
- Tonight, ASAP
- Status
- Valve shut off
How it works
Your phone, answered — without changing how you work
Keep your number
Your phone provider forwards the calls you miss — when you're busy, don't pick up, or after hours. Nothing to buy, nothing for customers to learn.
Maple answers
A natural-sounding receptionist greets callers with your business name, asks the right questions for your trade, and never puts anyone on hold.
You get the job
Name, number, address, the problem and the time they want — saved as a lead and texted to you, with emergencies flagged first.
Features
Everything a front desk does — for the calls you can't take
Emergency detection
Burst pipes, no heat, sparking panels — urgent calls are marked and alerted immediately, so the right job gets your attention first.
Instant text alerts
A short, factual text lands on your phone the moment a call ends. No app to babysit.
Leads, not voicemails
Every call becomes a structured lead with a summary, status and notes — searchable from your dashboard.
After-hours coverage
Evenings, weekends and holidays are covered with your own hours and emergency instructions.
No-show rebooking
Mark a missed appointment and send a one-tap rebook text to win the job back.
Your data stays yours
Each business has its own private workspace. Callers' details are only visible to your team.
FAQ
Questions owners ask us
Do I need a new phone number?+
No. You keep the number your customers already call. You set your provider to forward unanswered, busy or after-hours calls to MapleDesk — your team always gets the first chance to answer.
What happens with an emergency call?+
Maple follows the emergency instructions you write during setup, marks the lead as urgent and sends your alert text right away.
Will it book appointments for me?+
Maple records the date and time the caller asks for, so you can confirm it in one call. Calendar sync is on the roadmap.
Can I try it before connecting my real line?+
Yes. Load a demo workspace to explore the dashboard, and run test calls before any customer call is forwarded.
Stop sending callers to voicemail.
Set up your business in a few minutes. Try it with demo data first if you like.